Shipping & Returns

Shipping

All shipping rates are calculated based on weight, final delivery address, quantity and products ordered.  Once the final delivery address has been entered at the checkout stage you will see each shipping method available for that address and also the shipping cost for each method.

Here are the shipping times for each shipping method we offer: (Please note – shipping times start from when the order has been fulfilled)

  • Overnight: next day delivery in the US ONLY
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard: 3-5 business days in the US and internationally, 3-6 days in Canada
  • Economy: 5-8 business days in the US, 6-12 days in Canada, 5-10 days internationally
  • No rush: 10-20 business days internationally

PLEASE NOTE: All orders are custom printed on demand and shipped from our specialist supplier in the USA or if the final delivery address is in Europe, that order will be shipped from our Europe supplier.

All product pricing on this site is in AUD.

Shipments may incur customs or import fees depending on the destination country. The fee may vary depending on your order value and country limits.  The customer will be responsible for any customs or import fees if contacted by the relevant authority in the destination country.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item we are not able to supply.  In this case we will offer a store credit or full refund.

Returns

If you’re not 100% satisfied with the items you purchased, we can offer you a full refund or store credit.

If you unfortunately receive a faulty item please contact us via the contact page or email info@hellosalty.com as soon as possible.  We will then provide further instruction to organise a replacement or refund.

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